Verification Framework

1. Purpose

The StrmFarm Verification Framework explains the principles that guide how eligible platform activity is evaluated for authenticity and integrity.

Verification is a core component of the StrmFarm platform and helps ensure that eligible engagement reflects genuine listener activity rather than artificial manipulation.

This Framework is intended to provide transparency about our verification principles while protecting the effectiveness and security of our platform.

This Framework should be read together with the Terms of Service, Fraud Policy, Transparency Policy, STRM Points Policy, and DSP Playback Policy.

2. Why Verification Exists

Verification exists to:

Protect artists from artificial engagement.
Reward authentic listener participation.
Maintain trust in the platform.
Prevent abuse and manipulation.
Support fair campaign participation.
Improve the quality of music discovery.

Verification benefits the entire StrmFarm ecosystem by helping ensure that rewards and platform activity are based on genuine engagement.

3. What Verification Applies To

Verification may apply to various platform activities, including but not limited to:

Eligible music playback.
Campaign participation.
STRM Points eligibility.
Artist engagement programs.
Platform integrity monitoring.
Other activities designated by StrmFarm.

Verification requirements may differ depending on the feature or program.

4. Verification Principles

StrmFarm evaluates activity using principles designed to promote fairness and authenticity.

These principles include:

Authentic participation.
Genuine listener engagement.
Compliance with platform policies.
Fair treatment of all users.
Protection against manipulation.
Continuous improvement of verification systems.

Verification is intended to balance platform integrity with a positive user experience.

5. Verification Process

Verification is performed using automated platform systems and, where appropriate, human review.

Verification may evaluate factors such as:

Playback session validity.
User eligibility.
Platform requirements.
Campaign eligibility.
Security signals.
Integrity checks.
Other relevant indicators.

For security reasons, StrmFarm does not publicly disclose all verification methods, thresholds, scoring models, or detection criteria.

6. Verification Outcomes

After evaluation, activity may be:

Verified.
Not verified.
Flagged for additional review.
Excluded from rewards or program participation.
Subject to further investigation where appropriate.

A verification outcome does not necessarily imply misconduct or policy violations.

7. Platform Integrity

Verification operates alongside StrmFarm’s broader platform integrity systems.

These systems are designed to:

Detect unusual activity.
Reduce fraud.
Protect artists.
Protect listeners.
Preserve campaign fairness.
Maintain confidence in platform rewards.

Integrity measures are continuously reviewed and improved.

8. Automated Systems & Human Review

Verification primarily relies on automated systems to process activity efficiently and consistently.

In certain circumstances, StrmFarm may conduct additional manual review to:

Investigate unusual activity.
Review appeals.
Resolve technical issues.
Correct system errors.
Enforce platform policies.

Manual review does not guarantee a different outcome.

9. Verification Does Not Guarantee Rewards

Successful verification is one requirement for eligibility.

Verification alone does not guarantee:

STRM Points.
Campaign rewards.
Continued participation.
Future eligibility.
Platform benefits.

Additional program rules and eligibility requirements may apply.

10. Confidential Verification Methods

To preserve the effectiveness of our integrity systems, StrmFarm does not disclose:

Detection thresholds.
Risk scores.
Internal algorithms.
Verification formulas.
Fraud detection models.
Security signals.
Internal review procedures.
Other confidential operational information.

Limiting public disclosure helps protect the platform against abuse and manipulation.

11. Appeals & Corrections

If a user believes a verification outcome resulted from a technical error or other mistake, they may contact StrmFarm Support for review where an appeal process is available.

StrmFarm may investigate eligible requests and, where appropriate, correct verification outcomes or related platform actions.

Certain verification decisions related to fraud, security, or platform integrity may not be eligible for appeal.

12. Framework Updates

StrmFarm may update this Verification Framework as our platform, technology, and integrity systems evolve.

Updates may reflect improvements to verification practices, new platform features, legal requirements, or operational needs.

Material changes may be communicated through the Services or other official communication channels.

This Framework should be read together with:

In the event of any conflict, the Terms of Service will govern unless otherwise required by applicable law.