Transparency Policy

1. Purpose

At StrmFarm, we believe trust is built through transparency.

This Transparency Policy explains the principles that guide how StrmFarm operates, how important platform decisions are made, and what users, artists, and rights holders can expect from our Services.

While we strive to be transparent about our practices, we also protect certain confidential systems and information to preserve platform security, fairness, and integrity.

This Policy should be read together with our Terms of Service, Privacy Policy, Verification Framework, Fraud Policy, STRM Points Policy, DSP Playback Policy, and other applicable platform policies.

2. Our Commitment to Transparency

We are committed to:

Building a fair music discovery platform.
Promoting authentic listener engagement.
Protecting artists and rights holders.
Communicating significant platform changes.
Applying our policies consistently.
Continuously improving our Services based on user feedback and platform performance.

Transparency does not require revealing confidential systems that could compromise the safety or integrity of the platform.

3. How Music Discovery Works

StrmFarm is designed to help listeners discover music that is relevant to their interests.

Recommendations may consider a variety of factors, including:

Listening activity.
User interactions.
Music preferences.
Discovery behavior.
Supported platform signals.
Editorial and product improvements.
Other relevant engagement signals.

No single factor determines what content is recommended.

To protect the integrity of our recommendation systems, we do not disclose the specific algorithms, weighting models, or ranking methodologies used by the platform.

4. How Campaigns Work

Artist campaigns are designed to encourage authentic music discovery through eligible reward opportunities.

Campaign participation may increase opportunities for eligible listeners to discover music, but campaigns do not:

Guarantee recommendations.
Guarantee placement in discovery feeds.
Guarantee streams.
Guarantee followers.
Guarantee popularity.
Override the platform’s recommendation systems.

Discovery and campaign systems operate independently to preserve fairness for all artists.

5. How Playback Verification Works

Eligible playback may be evaluated through StrmFarm’s verification systems before qualifying for platform features or rewards.

Verification is intended to confirm authentic participation while protecting the platform from abuse.

For security reasons, StrmFarm does not publicly disclose verification thresholds, detection logic, scoring models, or other confidential operational details.

Additional information is available in the Verification Framework.

6. How STRM Points Are Awarded

Eligible STRM Points are awarded only after applicable platform requirements have been satisfied.

Reward eligibility may depend on factors including:

Successful verification.
Campaign eligibility.
Compliance with platform policies.
Program requirements.
Account standing.

Not all platform activity qualifies for rewards.

Reward calculations and eligibility determinations are performed using StrmFarm’s platform systems.

7. Platform Integrity & Fraud Prevention

Maintaining platform integrity is essential to providing a fair experience for listeners and artists.

StrmFarm uses technical, operational, and administrative measures designed to detect and prevent abuse, including automated integrity systems and, where appropriate, human review.

To maintain the effectiveness of these protections, we do not disclose confidential fraud detection methods, enforcement thresholds, or security procedures.

Further information about prohibited conduct is available in the Fraud Policy.

8. Automated Systems & Human Review

Certain platform decisions may be supported by automated systems designed to improve consistency, efficiency, and platform integrity.

Examples include:

Verification evaluations.
Campaign review support.
Fraud detection.
Security monitoring.
Recommendation systems.
Abuse prevention.

Where appropriate, StrmFarm may supplement automated processes with human review, particularly for appeals, investigations, policy enforcement, and quality assurance.

9. Product Changes & Communication

StrmFarm is an evolving platform.

We may introduce, modify, suspend, or discontinue features, integrations, services, reward programs, or other functionality as the platform develops.

Where appropriate, we will communicate material changes through:

In-app notifications.
Official announcements.
Help Center articles.
Updated legal documents.
Other official communication channels.

Not every operational improvement requires advance notice.

10. What We Do Not Disclose

To protect the integrity, security, and fairness of the platform, StrmFarm does not publicly disclose confidential information such as:

Recommendation algorithms.
Verification formulas.
Fraud detection methods.
Risk scoring models.
Internal enforcement thresholds.
Security controls.
Vulnerability information.
Proprietary technologies.
Internal operational procedures.

Limiting disclosure helps reduce the risk of manipulation and protects the platform for all users.

11. Questions, Feedback & Appeals

We encourage users, artists, and partners to contact us with questions about how StrmFarm operates.

Where applicable, users may submit appeals or request clarification regarding certain platform decisions through our Support Center.

While we strive to provide meaningful explanations, we may be unable to disclose confidential operational or security information.

12. Changes to This Policy

We may update this Transparency Policy from time to time to reflect changes in our Services, operational practices, legal obligations, or platform evolution.

Material updates may be communicated through the Services or other official communication channels.

Your continued use of StrmFarm after updates become effective constitutes acceptance of the revised Policy.

This Policy should be read together with:

In the event of any conflict, the Terms of Service will govern unless otherwise required by applicable law.